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General Liability vs. Professional Liability: What’s the Difference?

  • Heather Reed
  • Oct 28, 2024
  • 2 min read


General Liability Insurance

General liability insurance covers physical risks associated with your business. Here are the key aspects it addresses:

  1. Bodily Injury Claims: If someone gets hurt at your business premises, general liability insurance steps in. For instance, if a customer trips on a loose floorboard in your store, this coverage would help with medical expenses and legal fees.

  2. Property Damage: Whether it’s accidental damage caused by your employees or property damage due to your business operations, general liability insurance provides coverage. For example, if an employee backs into a customer’s car while making a delivery, this policy would come into play1.

  3. Reputational Harm: Lawsuits related to malicious prosecution, libel, slander, wrongful eviction, privacy violations, and more fall under this category. If someone sues you for advertising errors (like copyright infringement in your ads), general liability insurance offers protection1.

Who Should Take Out General Liability Insurance? Most small business owners should consider general liability insurance. It’s essential for common business situations and is often bundled as part of a standard Business Owner’s Policy (BOP). Examples of businesses that benefit from general liability coverage include retail stores, restaurants, contractors, and service providers.

Professional Liability Insurance (Errors and Omissions Insurance)

Professional liability insurance focuses on abstract risks related to your professional services. Here’s what it covers:

  1. Professional Negligence: If your client claims that your work failed to meet a standard of care, professional liability insurance steps in. For instance, an architecture firm might face a lawsuit if their design violates ADA regulations, causing harm to a client.

  2. Missed Deadlines or Incomplete Work: Suppose an IT consultant promises a cybersecurity upgrade by year-end but fails to deliver. If the client suffers a security breach later, they could sue the consultant for the costs incurred.

  3. Breach of Contract: If your business violates a contract, professional liability insurance provides coverage. For example, an insurance agency that can’t fulfill its promise to help clients settle claims may face legal action.

Who Needs Professional Liability Insurance? Businesses that provide services for a fee should strongly consider professional liability insurance. This includes professionals like accountants, architects, consultants, engineers, real estate agents, and financial advisors.


In summary, general liability insurance protects against physical risks, while professional liability insurance safeguards against mistakes, oversights, and professional negligence. As a confident business owner, securing both types of coverage ensures peace of mind and shields your business from potential legal challenges. Remember, even the best professionals can make errors, so having the right insurance is essential for long-term success. 🛡️💼




           

 
 
 

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