Privacy Policy

 

Powerhouse Insurance Consultants LLC

Effective Date: May 7, 2025

 

 

1. Introduction

 

Powerhouse Insurance Consultants LLC (“Company”, “we”, “us”, or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information, including personal data provided via our website, forms, or when you communicate with us via SMS or other channels.

 

 

2. Information We Collect

 

We may collect the following types of information:

 

Personal Information

 

• Name, email address, phone number, mailing address

• Insurance preferences and policy details

• Opt-in records and timestamps for SMS, email, or web forms

 

Non-Personal Information

 

• Browser type, IP address, device ID

• Website interaction data (via cookies and tracking tools)

 

Communication Records

 

• Service inquiries and support communications

• Quote requests and appointment details

• SMS interactions and consent logs

 

 

3. How We Use Your Information

 

We use your information to:

 

• Provide and manage insurance consultation and policy services

• Respond to your inquiries and process your requests

• Send SMS alerts, reminders, and customer support messages

• Personalize your website experience

• Comply with legal and regulatory obligations

 

 

4. SMS Messaging & Consent

 

By opting in to receive SMS messages from Powerhouse Insurance Consultants LLC, you agree to receive text communications about quotes, policy updates, and service reminders.

 

Opt-In Requirements

 

• You will only receive texts if you explicitly consent

• We maintain timestamped records of your opt-in

 

Opt-Out Instructions

 

• Text “STOP” at any time to cancel

• Text “HELP” for support or contact us directly at +1 719-888-3480

• All opt-out requests are honored within 24 hours

 

Message Frequency & Content

 

• Frequency varies depending on service needs

• We do not send promotional messages unless you have opted in for marketing separately

 

 

5. Data Sharing & Disclosure

 

We do not sell or share your mobile number or SMS opt-in data with any third parties for promotional or marketing purposes.

 

We may share information only with:

 

• Service providers (e.g., CRM platforms, SMS delivery vendors) under strict confidentiality

• Legal authorities if required by law or court order

• Aggregators or carriers necessary to deliver text messages

 

Important Note:

 

“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

 

 

6. Data Security

 

We implement robust technical and administrative security measures to protect your data, including:

 

• Secure data storage systems

• Employee training in data privacy

• Breach detection and response protocols

 

 

7. Cookies & Tracking

 

Our website may use cookies or similar technologies to:

 

• Analyze traffic and improve functionality

• Save user preferences

• Measure effectiveness of campaigns

 

You can control cookies through your browser settings. Disabling cookies may affect site functionality.

 

 

8. Your Rights

 

You may:

 

• Access or update your personal information

• Opt out of marketing at any time

• Request deletion of your data (subject to regulatory retention laws)

• Withdraw consent for communications

• Contact us for data access or correction

 

 

9. Third-Party Links

 

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies separately.

 

 

10. Policy Updates

 

This Privacy Policy may be revised periodically. We will post the updated version on our website with a new effective date. Major updates will be communicated via email or website notice.

 

 

11. Contact Us

 

If you have questions about this policy or your data:

 

Powerhouse Insurance Consultants LLC

Phone: +1 719-888-3480

Email: hello@phicco.net

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